Privacy Notice

Effective date: 25th May 2018.


This Privacy Notice is applicable to all visitors to the DAI, a Dematic company website, and explains any Personally Identifiable Information (PII) that we collect, the reason for holding it, and the processing that takes place. We take our responsibility of your PII very seriously and it is our policy to store it securely and hold the minimum amount necessary.


Information we collect

The only PII captured from the DAI, a Dematic company website is that provided by you, either via the Contact Form, or when submitting information for a job application. Details of the latter can be found in the Recruitment Privacy Policy that can be found here.


How we use the information

We will only use the details in order to contact you with any information you may have requested, or to further understand your interest in Dematic products.


How long do we hold your information

We are not in the business of spamming our customers and potential customers, and will only keep hold of your contact details for a maximum of 30 working days after your initial request unless there is still an ongoing dialogue.


Cookie Policy

The DAI, a Dematic company website uses a number of cookies to enhance your experience of the DAI, a Dematic company site; however, none are used to hold any PII data, or to identify and track a “natural person”.


Recruitment Privacy

Our recruitment privacy detail can be accessed here.


Your rights

This notice provides the right for you to be informed. You also have rights regarding access to the data, rectification, erasure, restricting processing and to object.


Data Protection officer (DPO)

The roles and responsibilities of DPO are provided by the Company Information Manager (CIM).

If you have concerns relating to the data held or how it is processed, you are welcome to contact the CIM via email at



If you still have concerns relating to the data held or how it is processed, having gone through the DPO in the first instance, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) here:

We are specialists in our sectors, with an in-depth knowledge of particular technologies, ensuring that you, our customers get the best solutions for your requirements. We always look to deliver solutions based on standard products, be that driven by Matflo, or other market leading third party offerings.


Do you have strong problem-solving and analytical abilities? Are you a team player? Are you better than the crowd?

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3 Kingshill Park,
Venture Drive,
Westhill, Aberdeenshire,
AB32 6FL
United Kingdom

Clarastrasse 15,

Milan Court,
Bird Hall Lane,
United Kingdom

Unit 2316, 5 Corporate Avenue,
150 Hubin Road,
Huangpu District,
Shanghai 200010